Customer Feedback
Testimonial from Barbara in Amory, MS
We recently received an kind email from Barbara in Amory Mississippi that we’d like to share: Thank you so much for all your help is getting our lock fixed. The new lock arrived about an hour ago & we have it installed now. We were afraid it would not arrive in time for our schedule…
Read More“Fast and Friendly Customer Service”
At Mail Boss we really do pride ourselves on offering the best possible customer service, so we really appreciate when we get emails like this one from Kathy: “Just wanted to let you know that I have one of your mail boxes and love it, also needed some more keys. Contacted you for service, and…
Read MoreThanks for Easy Lock Replacement
We just received a nice thank-you email from another happy Mail Boss customer. Sheldon’s lock failed and we replaced it for him: Just a belated note to express my sincere thanks sending me a replacement lock for my MailBoss mail box. The customer representative I spoke to was extremely help, courteous, and efficient – I…
Read MoreMail Manager Delivers Peace of Mind
We recently heard from Ken, who – along with his neighbors – purchased a Mail Manager to protect against mail thefts in the area. He reports reduced stress levels after having installed them, and sent us an email to say thanks: Hi Sara, I ordered three Mail Manager mailboxes, one for myself, and one for…
Read MoreMail Boss vs. Ford Truck: The Good, Bad and Ugly!
Jimmy’s Mail Boss was hit by a Ford Truck. The impact sheered the Fast Trak mounting bolts, sending the Mail Boss flying and uprooting the Mail Boss In Ground Post from its in-ground concrete home. We absolutely LOVE this story! Not because Jimmy’s Mail Boss was hit, but because in the battle of Truck vs.…
Read MoreFYI – This mailbox is fantastic!
In case you don’t believe us, take George’s word for it: FYI—This mail box if fantastic! I have a second home and was not comfortable having my mail delivered when I was gone for longer periods of time. I had a Post Office box for years, but the location closed and was transferred to a…
Read MoreMail Boss Withstands Neighborhood Mailbox Burglar
Residential locking mailboxes in Olympia neighborhood picked open by thief, but Mail Boss not compromised We just received an email from Luke in Olympia, who wrote us to say that all his neighbors’ locking mailboxes were picked open, but his Mail Boss remained secure. This is our favorite kind of customer feedback, because it means…
Read MoreMelissa endorses Mail Boss Customer Service after installation ‘snafu’
Melissa’s Mail Boss Story Melissa recently purchased a Mail Boss online from an internet reseller of locking mailboxes. Unfortunately, when she received her Mail Boss, one of the machine screws used to secure the Fast Trak Mounting Plate to the Mail Boss was stripped. Consequently, when Melissa tried to remove the screw (the first step…
Read MoreNote of Thanks for Mail Boss Customer Service
Thank you for the replacement – I truly appreciate your excellent customer service on the issue I had with this box.
Read MoreNicholas says “Mail Boss: 4, Drunk Drivers: 0”
So far my Mail Boss has managed to take out a bumper, a side mirror, the entire side of a car. It got hit so hard last time that it pulled the 80 lbs concrete ball out of the ground and threw the whole thing 6 feet.
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