Customer Service
How to Pick a Post – Which Mailbox Post Do You Need?
You’ve done your research and found your mailbox, but now you have to find a post to go with it. With all the different options out there, including USPS regulations, it can be a daunting task. Well, we’re here to break down your post options and hopefully make it a little easier to pick…
Read MoreMail Boss is at the 2019 National Hardware Show – See You There!!!
Mail Boss will be at the 2019 National Hardware Show in sunny Las Vegas May 7-9th at the Las Vegas Convention Center and we’d love to see you there! Booth # 3841 Come and see our amazing Locking Security Mailboxes and chat about what we have coming out soon! We will be showcasing our exciting new…
Read MoreMail Boss at the 2019 Spring Ace Hardware Tradeshow – Come See Us!
Mail Boss will be at the 2019 Spring Ace Hardware Tradeshow in Orlando, FL March 26-29th at the Orlando Convention Center. Come on down and check it out! Come and see our amazing Locking Security Mailboxes and chat about what we have coming soon! We will be showcasing our exciting new Wood Grain powder coat…
Read MoreHit & Run Survival Story!
“Most of the damage was to the bottom mounting plate the mailbox slides onto. The two bolts in the front behind the locked compartment were torn completely through the hinge plate. I had to straighten the mounting plate which was not very hard to do. A steel table, a good “C” clamp, and…
Read MoreHappy Customer Says Thanks for Awesome Customer Service!
Hello Mail Boss, I wanted to write and say how much I love my Mail Boss mailbox, lock lubricant, inground post and lock cover that I ordered directly from mailboss.com. What a clever design and an outstanding customer service department. Everyone I talked with at Mail Boss who I talked with impressed me. At the…
Read MoreLocking Security Wall Mount Mailboxes Survives Hit & Run!
Our lovely Townhouse Mall Boss locking security wall mount mailboxes at a local neighborhood in Washington, recently survived a hit and run around Christmas! Edna was so impressed with the quality of our mailboxes that she personally reached out to us to let us know how much she and her neighbors are impressed by the impact…
Read MoreBob: “Thank You for Service!”
At Mail Boss, we pride ourselves on providing prompt and courteous customer service. When our customers contact us to say we’re doing it right, we have to share! From Bob: “I wish to thank you for your friendly and prompt service in replacing my broken mailbox lock. One rarely gets that kind of care anymore.…
Read More“Thanks Mail Boss” from Fountain Hills, AZ
Fountain Hills Arizona customer says Thank You “Thank you very much for the good service. It’s nice to do business with a company that stands by their product. Not many of you guys left!” Thanks, Terry & Eileen C. Fountain Hills, Arizona PS – I told my brother, who is a locksmith, about you standing…
Read MoreA Must Read from Steve – LOVE This!
Here is an e-mail from Steve, a happy Mail Boss locking mailbox customer in Milford, Ohio. It just gives us shivers!!! We hope you like it too. We’re also including his original blog post on Mail Boss (that’s us!) which you can also find here. Hi Chris, Thank you for the replacement mailbox and lock…
Read MoreMail Boss Testimonial from SRPOA HOA
We had the opportunity to work with the SRPOA Homeowners Association in Sacramento, upgrading their mailboxes to combat mail theft. Patricia Brennen orchestrated the group buy for her neighbors, and sent us this feedback and photos. What a Company! What Quality Service! What a Great Product I had the pleasure of putting together an HOA…
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