New flag | So much better!

What a difference a shiny new flag makes! Here is Pat & Randy’s mailbox Before: And After: They say: [quote style=”boxed”]Our flag looks every so much better with its new, unfaded flag! Thank you![/quote] Just a reminder, if you have one of our old flags and it has faded, just let us know and we…

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Free Replacement Flags Available

If you own a Mail Boss locking security mailbox and you have noticed that your flag is starting to fade, we can help! We have upgraded our flags to a new UV-resistant material, and we are happy to provide customers with replacement flags free of charge! Just let us know, and we’ll take care of…

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Testimonial from Dave in Half Moon Bay

Here’s an email we received from a happy customer with not one, but two Mail Boss mailboxes in Half Moon Bay, California. Dave, take it away: We have not spoken directly, but you were in contact with my General Contractor Kevin last week and Monday this week. Today all is good with our new Mail…

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Thanks for Easy Lock Replacement

We just received a nice thank-you email from another happy Mail Boss customer. Sheldon’s lock failed and we replaced it for him: Just a belated note to express my sincere thanks sending me a replacement lock for my MailBoss mail box. The customer representative I spoke to was extremely help, courteous, and efficient – I…

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“Fast and Friendly Customer Service”

At Mail Boss we really do pride ourselves on offering the best possible customer service, so we really appreciate when we get emails like this one from Kathy: “Just wanted to let you know that I have one of your mail boxes and love it, also needed some more keys. Contacted you for service, and…

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Testimonial from Barbara in Amory, MS

We recently received an kind email from Barbara in Amory Mississippi that we’d like to share: Thank you so much for all your help is getting our lock fixed.  The new lock arrived about an hour ago & we have it installed now.  We were afraid it would not arrive in time for our schedule…

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Customer Thanks for Lock Replacement Service

We recently sent out a free lock replacement to a Mail Boss customer whose lock failed. She responded in kind with this lovely thank you note: Hello friends at Epoch Design, I thank you so very much for the lock. I installed it. […] I am happy it finally is lockable. I appreciate it and…

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Testimonial: “Great Customer Service”

We want to take a minute to share this glowing recommendation from Ray Marshall, who recently ordered a new lock and key set from us. He writes: “I bought a Mail Boss mailbox on Amazon a year ago and installed it at a lease house. Unfortunately the tenant lost the key. I contacted Mail Boss…

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