• Free Continental US shipping

  • Expert help & advice

  • Family-owned business

  • Based in Washington

Don't get locked out later. Register your key number online for easy recovery.

What do I do if my mail is stolen?

What do I do if my mail is stolen?

If your mail's been stolen, it can be difficult to know what to do next. If you suspect or know someone's taken your mail, there are some key steps to take to protect yourself and your information.


Mail theft is an often inconspicuous crime that many don't notice right away. Thieves are careful not to disrupt the contents of your mailbox and take only what's useful to them. Perhaps you haven’t received anything in days, or your junk mail is strewn about the sidewalk. Maybe there are opened empty envelopes in your mailbox. If your mail's been stolen, it can be difficult to know what to do next. If you suspect or know someone's taken your mail, there are some key steps to take to protect yourself and your information.


Issue a fraud alert immediately.

This temporary alert expires after 90 days, and requires credit bureaus to contact you directly to verify your identity when anyone inquires on your credit. Contact (by phone or online) one of the three major credit bureaus and request a fraud alert.


Report theft to the USPIS.

The United States Postal Inspection Service is responsible for investigating all mail theft. Notify them immediately if you know your mail is stolen through the USPIS Contact Form.


File a complaint with the FTC.

The Federal Trade Commission is responsible for compiling national data on mail and identity theft. The FTC does not resolve individual consumer complaints but provides valuable information for officials in their investigations. You can file a complaint with the FTC Complaint Form.


Secure your mail with a locking mailbox.

A high-quality locking security mailbox will keep your incoming mail secure until you have a chance to retrieve it, protecting your mail from would be mail-identity thieves. A high security mailbox like the Mail Boss curbside locking mailbox will protect your mail and help prevent you from becoming a victim of mail theft in the future.



Still Have Questions?

Don’t hesitate to contact us with additional inquiries!